------- Quick answers on process, timelines, revisions, and working with us.
Frequently Asked Questions (FAQ)
1. What services do you offer?
We specialize in logo design, branding, wedding stationery, business cards, marketing materials, content creation, and custom design projects
2. How does the design process work?
Our process is simple:
- Consultation – We discuss your needs and ideas.
- Concepts – We create design options for you.
- Refinement – You share feedback and we make adjustments.
Delivery – You receive the final high-quality designs.
3. How long does a project take?
Timelines depend on the type of project. For example, a logo design may take 5–7 days, while a full branding package or wedding stationery set may take 2–3 weeks. We always provide an estimated timeline before we start.
Delivery – You receive the final high-quality designs.
3. How long does a project take?
Timelines depend on the type of project. For example, a logo design may take 5 – 7 days, while a full branding package or wedding stationery set may take 2 – 3 weeks. We always provide an estimated timeline before we start.
Delivery – You receive the final high-quality designs.
4. What design tools do you use?
We use industry-leading tools such as Adobe Illustrator, Photoshop, InDesign and Canva to deliver professional results.
5. How do I receive the final designs?
All final files are delivered in high-quality formats (JPEG, PNG, PDF, or vector files) suitable for both print and digital use.
6. Do you offer revisions?
Yes! Each package includes a set number of revisions to make sure the final design matches your vision. Additional revisions can be arranged if needed.
7. What are your payment terms?
A 50% deposit is required to start the project, with the balance due upon completion and before final files are delivered.
8. Do you work with clients outside Namibia?
Yes, we work with clients globally. Communication, file sharing, and payments can be handled online.
9. Can you create custom packages?
Absolutely! If you have unique needs, we can put together a tailored package just for you.
10. How do I get started?
Simply contact us with your project details, and we’ll set up a consultation to bring your vision to life.